Support

Please complete the form below with your support enquiry:

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For pre or post sales technical support on our entire product range we offer the following options:

Telephone Support

Please call technical sales on +44 (0) 1785 87 90 50 Monday to Friday 9am to 5:30pm (GMT).

Email Support

Often email allows the best way to communicate technical issues. Please email our dedicated application engineers at support@assured-systems.co.uk.

Live Chat

Customers who prefer to use online chat to discuss technical problems can connect with us using Skype. Our address is AssuredUK - please request us as a contact so we can add you to our directory. We endeavour to ensure the online status of our Skype account is correct; if the status light is yellow, our engineers may be unable to respond immediately.

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Product Returns

If we are unable to solve your problem remotely, and you need to return your product to us for further investigation, you must request a Return Authorisation Number (RMA) before sending anything to us. Please download the PDF RMA Form, giving as much detail as possible; once fully complete, please fax the form to +44 (0) 1785 87 90 51